Refund POlicy
Effective Date: Oct 2023
Thank you for choosing Tune iTech for your digital learning needs. We want to ensure that you have a satisfactory experience with our courses. Please read our refund policy carefully.
1. Refund Eligibility
a. Course Enrollment: Refunds are only available for course fees. Additional charges such as registration fees, service fees, or other non-course-related fees are non-refundable.
b. Timeframe: You may request a refund within [X days/weeks] from the date of course enrollment.
2. Refund Process
a. Request: To request a refund, please contact our customer support team at [refund@email.com] with your refund request, including the reason for your request and any supporting documentation.
b. Approval: Refunds will be processed at our sole discretion after reviewing your request. We may require additional information to process your refund.
c. Refund Method: Refunds will be issued using the original payment method used for the course purchase.
3. Refund Conditions
a. Course Access: If you have accessed or completed a substantial portion of the course content, we may not be able to issue a refund.
b. Compliance: Refunds may be denied if it is determined that the refund request is not in compliance with our refund policy.
4. Course Cancellation
In the event that Tune iTech cancels a course for any reason, you will be eligible for a full refund of the course fee.
5. Contact Us
If you have any questions or need assistance with the refund process, please contact our customer support team at [support@email.com].
6. Changes to Refund Policy
We reserve the right to update or modify our refund policy at any time without notice. Changes will be effective immediately upon posting to our website.